Return Policy
At Softblaze.net, operated by BS Digital Commerce LTD, customer satisfaction is our utmost priority. If you are not completely satisfied with your purchase, we offer a 14-day return period in compliance with EU regulations. To initiate a return, please contact us within 14 days of your purchase at contact@softblaze.net with your order details.
Please note, due to the nature of our products (digital software activation codes), once an activation code has been delivered and activated, we are unable to accept the return. However, if there is a problem with code activation, we will work with you to resolve the issue.
Complaint Policy
We strive to ensure a smooth and hassle-free experience for all our customers at Softblaze.net. If you're unsatisfied with our service or product, please lodge a complaint by emailing us at complaints@softblaze.net or by sending a letter to our physical address: BS Digital Commerce LTD, 22/24 Vincenti Buildings, Strait Street, 1432 Valetta, Malta. We aim to acknowledge all complaints within 48 hours and will do our best to resolve your issue promptly and efficiently.